Legal notice

Legal Notice

This website, aurellanestore.com, is operated under the trading name Aurellane.

Business Information

Trading Name: Aurellane
Operator: Sumesh Pariyar
Business Address: Unit 13, 11 Tanunda Drive, Rivervale WA 6103, Australia
Email: support@aurellane.com
Phone: +61 410 406 773
Website: aurellanestore.com

Website and E-Commerce Platform

The Aurellane online store is operated using the Shopify e-commerce platform.

Shopify provides the technology that enables us to display products, manage orders and provide online shopping services.

Certain services, including payments, fulfilment, shipping, analytics and customer communications, may be provided by authorised third-party service providers.

Products and Fulfilment

Aurellane operates as an online retailer and may work with third-party suppliers and fulfilment partners.

Some products may be dispatched directly from suppliers or fulfilment facilities located outside the United Kingdom, including China and other international locations.

Product availability, specifications and fulfilment arrangements may therefore vary.

Intellectual Property

Unless otherwise stated, the Aurellane name, branding, website design and original content created for Aurellane are protected by applicable intellectual property laws.

Third-party product names, trademarks, logos and other intellectual property displayed on the website remain the property of their respective owners.

The display of a third-party trademark does not imply ownership of that trademark by Aurellane.

Accuracy of Information

We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.

However, product colours may vary depending on your screen or device, and minor differences may occur between product photographs and the item received.

Nothing in this notice affects your statutory rights where goods are faulty, not as described or otherwise fail to meet applicable legal requirements.

Consumer Rights

Customers located in the United Kingdom may have statutory rights under applicable UK consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Nothing in our policies or terms is intended to exclude or restrict rights that cannot legally be excluded.

Privacy and Data Protection

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection legislation, including the UK GDPR and the Data Protection Act 2018 where applicable.

Online Dispute Resolution

The European Commission’s former Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 and is therefore no longer available for submitting new disputes.

Customers should contact us directly at support@aurellane.com if they have a complaint or require assistance regarding an order.

Contact

For questions about Aurellane, our website or these legal details, please contact:

Aurellane
Operator: Sumesh Pariyar
Email: support@aurellane.com
Phone: +61 410 406 773
Website: aurellanestore.com
Address: Unit 13, 11 Tanunda Drive, Rivervale WA 6103, Australia