Contact information

Contact Information

We’re here to help. If you have any questions regarding your order, delivery, returns, refunds or our products, please contact the Aurellane Customer Support Team using the details below.

Customer Support

Email: support@aurellane.com
Phone: +61 410 406 773
Website: aurellanestore.com

When contacting us about an existing order, please include your order number and the email address used when placing your order. This will help us locate your order and assist you more efficiently.

Returns & Refunds

For return, refund, damaged item or incorrect item enquiries, please contact:

support@aurellane.com

Please contact us before sending any item back. Where a physical return is required, our Customer Support Team will provide the appropriate return instructions.

Business Information

Trading Name: Aurellane
Operator: Sumesh Pariyar
Address: Unit 13, 11 Tanunda Drive, Rivervale WA 6103, Australia
Email: support@aurellane.com
Phone: +61 410 406 773
Website: aurellanestore.com